How do I get my ticket?
Soon after your booking is complete your e-ticket will be sent directly to your email. Please print it out and bring it with you to Gatwick Airport.
How does it work?
Once you arrive at the airport, present it to one of the National Express Staff at the retail locations who will then book you on the first available departure.
Where do I find the bus stops?
Gatwick South Terminal - from Arrivals follow signs to bus stops number 1 to 5
Gatwick North Terminal - from Arrivals follow signs to bus stops
London Victoria Bus Station - check departure gate on display
How long is my return ticket valid?
A return ticket is valid for one month from the outbound travel date.
How much luggage can I bring on the coach?
You can take two 20 kg (approximately 44 pounds) suitcases and one item of hand luggage per person.
How long is the journey time?
The travel time is approximately 85 minutes.
How often does the service operate?
The service operates once an hour and runs 24 hours and serves both the North and South terminals at Gatwick Airport.
You may be asked to wear a face covering out of consideration for those around you. So please bring a face mask, just in case. 
Social distancing has now been removed. However, we ask you to be mindful of others and their space. 
Please be ready to make on-site payments using a contactless bank card, rather than cash, where possible. 
Organiser politely request that you refrain from visiting the attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to amend your booking. 
All areas that visitors touch are frequently cleaned. 
Employes may wear Personal Protective Equipment to protect both visitors and staff. 
You may be asked to present proof of being fully vaccinated or that you have recovered fully from COVID 19. So just in case, please bring a valid and updated COVID Pass. 
